Payment options for orders originating from and shipping to the USA or US Virgin Islands:

Credit Cards

AlphaCard accepts Visa, MasterCard, Discover and American Express. We authenticate all credit card transactions and will ship directly to the billing address for the credit card unless directed otherwise. If you require that your order be sent to a different shipping address than the billing address on file, please call us at 800-717-8080 x2 for assistance.

Should we encounter any incidents involving credit card fraud, we will work with local and Federal authorities to prosecute such cases to the fullest extent of the law.

Checks and Money Orders

We also accept money orders and company checks. Please submit your order and payment to:

AlphaCard
Accounts Payable
PO Box 231179
Portland, OR 97281

Orders will be processed after we receive and verify your payment. For expedited processing, please call 800-717-8080 x2 before mailing.

Wire Transfers

For instructions on how to make a bank wire transfer, please contact our sales team at 800-717-8080 x2 or 415-945-1777 x1, or send an email to sales@alphacard.com. We do not charge a wire transfer fee on orders originating in the US or Canada.

Purchase Orders

Government, educational and corporate customers within the United States may apply for Net 30 Day terms with AlphaCard. Please call us at 800-717-8080 x2 to expedite this process.

The following minimum order amounts must be met for all first-time purchase orders:

$100.00 from schools and government entities
$250.00 from corporate customers
Future orders may be for any amount. Thank you in advance for your understanding.

Collection of Sales Tax

Please note that AlphaCard does collect sales tax in the states of Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, and Washington, DC. If you have any questions, please contact our sales team at 800-717-8080 x2 or 415-945-1777 x1, or send an email to sales@alphacard.com.

International orders originating from or shipping to locations outside of the USA:

Please note that all orders originating from outside of the US must be prepaid via wire transfer prior to shipment. Exceptions may be made for long-term AlphaCard customers. Any customs, duties or import taxes are the responsibility of the customer. We have a $25 wire transfer processing fee for orders originating outside the US or Canada.

These procedures are in place due to the strong threat of credit card fraud related to offshore orders. For our international customers, we appreciate your understanding and apologize for any inconvenience.

If you have further questions regarding our payment policies or need additional assistance, please give us a call at 800-717-8080 x2 or 415-945-1777 x1. You can also contact us via email at sales@alphacard.com.